Michael Brooks

Michael Brooks is an experienced operations and administration professional with a strong background in program management and quality assurance. As the Director of Operations and Administration at Civic Works since October 2022, Michael oversees compliance with various regulations and leads data analysis and quality improvement initiatives. Prior roles include Program Manager at Dundalk Health Services, Inc. and Director of Operations at Man Alive Lane Treatment Center, where responsibilities spanned risk management, health and safety, IT systems management, and client services. Michael also has extensive experience in case management and youth advocacy through earlier positions, demonstrating a commitment to community service and operational excellence. Michael holds a Bachelor of Arts in Sociology, Psychology, and Criminal Justice from the University of Massachusetts Amherst.