Elisa Cazzola

Elisa Cazzola is a seasoned professional in customer success and operations with extensive experience in SaaS B2B environments. As the Director of Operations at Claimable Ltd since July 2024, Elisa previously served as a Customer Success Consultant at elisacazzola.com, developing and implementing strategies with a holistic approach that integrates sales, marketing, and product development. Notable roles include Customer Success Manager at Token and TrueLayer, and Head of Customer Success at tomato pay. Elisa’s career also includes valuable experience in hospitality at Curzon House Hotel and DoubleTree by Hilton, focusing on customer relationship management. Elisa holds a Master of Science in Marketing from Queen Mary University of London and a Bachelor's degree in Tourism from Università degli Studi di Torino.