James Hardy

James Hardy has extensive experience in claims and contact center management, currently serving as Claims Operations Manager at Claims Consortium Group since May 2021. Prior to this role, James held positions as Claims Manager and Contact Center Manager at ULM Services Ltd from October 2020 to January 2021, and Call Centre Manager and Team Manager at Brightstar Corp. from June 2014 to October 2020. Additionally, James has a background as a Team Manager at RWE npower from December 2003 to May 2014. James earned a Bachelor's degree in Business Administration and Management from Staffordshire University between 2000 and 2004.