Maxine Payne-Johnson

Maxine Payne-Johnson is an experienced professional with over 30 years in customer service and leadership roles. Currently serving as Bell Claims Manager at ClaimsPro Inc. since November 2010, Maxine has demonstrated strong leadership and communication skills, effectively supervising large teams and focusing on continuous improvement in call center operations. Previously, Maxine held the position of Manager - Customer Provisioning and Assurance at Bell Canada from March 1996 to July 2010, where responsibilities included employee coaching, training design, customer relations, and problem resolution. Earlier experience includes serving as an Administrative Assistant at Humphrey Fluid Power Limited, where duties encompassed receptionist tasks, sales support, and financial reporting.