Astriz Samantha Roblero Amaya

Astriz Samantha Roblero Amaya is a seasoned professional with extensive experience in the insurance and customer service sectors. Currently serving as a Claims and Payment Specialist at Express Auto Hail Repair and an Auto Insurance Specialist at ClaimUp, Astriz focuses on verifying insurance estimate statuses and managing claims processes. Previous roles include Demand Preparation Specialist at The Ward Law Group, where responsibilities included organizing documents and communicating with clients, and Quality Assurance Specialist at Connect International, LLC, where analysis and monitoring of customer service interactions were key. Astriz holds a Bachelor of Business Administration in Management and Finance from Ave Maria University and a Business Accounting Diploma, complemented by advanced training in Excel.