Grace Robertson

Grace Robertson is an experienced professional in housing and customer support, currently serving as the Customer Support Manager for Legal Action & Major Incidents at Clarion Housing Group since October 2016. Previously, Grace held various roles including Assistant Head of Housing (Projects) and Housing Services Manager, specializing as an ASB and Fraud Officer for the regions of Norfolk, Suffolk, and Cambridgeshire. Prior experience includes working as an ASB Officer at Flagship Homes, where expertise in the ASB, Crime and Policing Act was developed, and as a Housing Officer responsible for managing complex housing cases in Thetford. Additionally, Grace worked as a Property Manager for Sequence UK Ltd, managing private rental properties and tenancy agreements. Academic qualifications include a Level 4 in Housing from the Chartered Institute of Housing and an ASB B Tec Level 5 from Resolve.