Frances Burgess, MHA, currently serves as a Senior Account Manager at Clarity Benefit Solutions, a position held since November 2023. Previously, Frances was a Client Operations Manager at AssuredPartners and contributed to the implementation and maintenance of bswift sites and technology. With extensive experience at bswift, Frances held multiple roles, including Billing Services Manager and Cobra and Direct Billing Account Manager, and was a Senior Analyst and Account Coordinator. Earlier roles include Human Resources Recruiter at J2S Group Healthforce, Site Supervisor at Capital Area Literacy Coalition, Night Receptionist Supervisor at Michigan State University Residential and Hospitality Services, and Admissions Intern at National Heritage Academies. Frances earned a Master of Arts in Health/Health Care Administration and Management from The University of Arizona Global Campus and a previous degree from Michigan State University.
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