Melisa Downing, MHA, currently works as an Insurance Specialist II at Xtend Healthcare, LLC since February 2023. With extensive experience in healthcare and patient account management, Melisa has held roles such as IT Support Analyst at Clarus Group, where support was provided to Radiologists and Radiology technicians during a Go-Live conversion. Previous positions include Patient Account Specialist and Analyst at Frasier Healthcare Consulting, Inc., where responsibilities involved claims research and staff training. Melisa began a home-based business as a full-time caregiver while pursuing a project management certificate and has a strong foundation in healthcare operations, having worked at organizations such as Nearterm Corporation and Palmetto Health. Educational qualifications include a Master of Arts in Health Administration from Webster and a Bachelor of Arts in English from Voorhees College.
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