Nicole Olerich

Nicole Olerich has extensive work experience in sales operations and business operations. Nicole currently holds the position of Sr. Manager, Business Operations at Classy.org, where they have been working since December 2021. Prior to that, they worked as the Sr. Manager, Post-Sales Operations at Classy.org from February 2021 to November 2021.

Before joining Classy.org, Nicole worked at Adobe as a Sr. Sales Operations Manager from February 2019 to February 2021. In this role, they served as a Strategic Business Partner to the Head of EMEA Commercial and led sales operations for all EMEA regions and market areas. Nicole demonstrated advanced use of Salesforce and Clari instances.

From 2014 to 2019, Nicole worked at Marketo, an Adobe Company, in various roles. Nicole was appointed as the Sales Operations Team Lead from October 2017 to January 2019, where they managed EMEA Sales Operations and led the Marketo Sales Process project. As a Sales Operations Specialist from October 2015 to September 2017, they handled deal desk and order processing for global SMB and ENT sales and professional services representatives. Nicole also served as a Sales Operations Coordinator from July 2014 to September 2015.

Nicole began their career at Gainsight in 2013 as a Data Management Analyst, where they led data-driven projects for business development and operations. Nicole used Marketo to engage prospects and customers.

In 2013, Nicole also worked at LinkedIn in two roles. Nicole served as the Data Quality Team Lead, Sales Systems from May 2013 to August 2013, where they trained and managed a team of Data Quality Interns and verified and de-duplicated SFDC accounts. Prior to that, they worked as a Data Quality Analyst, Sales Systems from May 2012 to August 2012.

Overall, Nicole Olerich has a strong background in sales operations, business operations, and data management, with a focus on international operations and project management.

Nicole Olerich holds a B.S. in Business Administration from the University of Southern California. In 2020, they completed the Data Visualization Nanodegree program at Udacity. Nicole also attended the University of San Diego, but no degree information is available. Nicole completed their high school education at Presentation High School. In terms of additional certifications, Nicole obtained the Gainsight NXT Associate Administrator Certificate (Level 1) from Gainsight in June 2022, the Clari Admin Certification from Clari in July 2021, and the Data Visualization Nanodegree from Udacity in October 2020. Nicole also earned certifications in Salesforce CPQ (SteelBrick) Blue Belt in April 2017 and Salesforce.com Certified Administrator in May 2015.