Martin Ladd

Customer Onboarding Specialist at Clear Books

Martin Ladd is a Customer Onboarding Specialist at Clear Books since October 2022, responsible for engaging trial users through outbound calls, training, and support. Prior experience includes a role as a Customer Service Account Executive at International Logistics Group Ltd, where Martin provided front-line support to clients, and as a Customer Service and Sales Executive at the Caravan and Motorhome Club, managing memberships and insurance queries. Additional roles include Sales and Marketing Executive at Amadeus Office & Educational Supplies, Assistant Manager at Penny Farthing Jewellers, Sales Assistant at F.Hinds Limited, and Customer Service Assistant at William Major and Sons Jewellers, where Martin developed strong customer service and sales skills. Martin holds a Bachelor of Technology in Media Production from Central Sussex College.

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