Sharath B.

Sharath B. has a strong background in customer support and operations management. Currently serving as a Senior Program Manager at Clear, Sharath focuses on delivering exceptional service, fostering a customer-centric culture, and continuously improving processes for customer satisfaction. Prior to this role, Sharath held positions such as Senior Operations Manager at Clear and Customer Support Manager at ZopNow.com, where Sharath implemented contact centers and established training and quality guidelines. With experience at Dell and Convergys as a Customer Care Analyst and Specialist, Sharath has a proven track record in overseeing call center operations and customer support executive roles.