Trent Matthews

Trent Matthews has a diverse work experience spanning several industries. Trent began their career at Campbell University, where they held various roles such as International Student Services Coordinator, Inter-Organizational Coordinator, Resident Director, and Community Engagement Coordinator. In these positions, they demonstrated strong leadership skills, effective communication, and the ability to organize and supervise events and activities.

After their time at Campbell University, Trent moved on to Brightly, where they initially served as a Support Specialist before progressing to a Senior Support Specialist - Team Lead. In these roles, they mentored team members, provided exceptional client support, and advised management on operational efficiency. Trent also managed client implementation plans and coordinated virtual consulting sessions.

From there, Trent joined Storable as a Manager of Client Support. Trent led a team in achieving key business metrics, developed SLAs and processes for the support organization, and established client support operations for a major project.

Currently, Trent is the Head of Customer Solutions at Clever Inc. In this role, they are responsible for overseeing customer solutions and managing a team. Further details regarding their responsibilities and achievements in this position are not provided.

Trent Matthews holds a Master of Divinity (MDiv) degree from Campbell University, as well as a Bachelor of Arts (BA) degree from the same institution. Trent also has additional certifications, including levels 1-4 in Clever Cadet, Clever Coach, Clever Captain, and Clever Champion, all obtained in March 2022. Additionally, they have obtained certifications in Leading Your Team Through Change, Diversity Recruiting, and Unconscious Bias from LinkedIn in 2020.