Maurice Shiels

Maurice Shiels has a diverse work experience in the travel industry. Maurice is currently the Head of Sales at Click&GoHolidays, where they collaborate with various departments and focuses on automating operational processes. Prior to this, Maurice worked as the Sales and Marketing Manager at Slane Castle. Maurice has also held significant roles at Topflight Travel Group, including EMEA Sales Director, where they achieved increased sales revenues and managed the Bespoke Department. Maurice has extensive experience at TUI as a Senior Sales & Customer Service Executive, exceeding sales targets and cultivating key business accounts. Maurice began their career at Budget Travel, gaining expertise in tour operations sales and account management.

Maurice Shiels is currently pursuing a Professional Diploma in Creativity, Innovation, and Leadership at University College Dublin since 2021. Maurice previously obtained a Diploma in Management Studies from Dublin Business School in 2008. In 1998, Maurice completed a Diploma in Tourism Studies at Inchicore College. Earlier, they received a Leaving Certificate from Synge Street CBS in 1996. Additionally, Maurice has obtained certifications in Microsoft Excel 2013 - Level 1 from New Horizons Computer Learning Centers in 2015 and holds a Lean Six Sigma White Belt Certification from Topflight Travel Group. Maurice also completed the Toyota Problem Solving Process certification from the Toyota Lean Management Centre.