Shadi Mnisi is an accomplished professional with extensive experience in business analysis and technical support across various industries. Currently serving as Assistant Manager: Business Analysis at Clientele Limited since January 2019, Shadi is responsible for relationship management, requirements analysis, project management, and executive reporting, among other duties. Previous positions include Senior Business Analyst at Builders: Warehouse and IT Business Analyst at Massmart, where Shadi focused on supporting users and processes, conducting requirements analysis, and facilitating end user training. In earlier roles at Alexander Forbes, Shadi provided analysis and support across multiple African countries and also worked as an HR Information Analyst at Edcon. Shadi holds multiple qualifications, including a National Certificate in Generic Management and a Higher Certificate in Business Management, alongside various certifications in business analysis and software testing.
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