Thandi Selani

Thandi Selani is an accomplished professional with extensive experience in operations and customer service management. Currently serving as Head Of Operations Contact Centre at JD Group and Collections General Manager at CONNECTFIN since January 2019, Thandi has also held positions as Senior Manager at Clientele Limited and Senior Customer Services Manager at mbdcs, where responsibilities included managing customer service initiatives and enhancing service quality for stakeholders. Thandi's career background includes a role as Senior Customer Relation Manager at MBD Credit Solutions Pty Ltd. Education includes a Postgraduate Degree in Management Practice from Henley Business School and various business management qualifications from the University of South Africa and the University of Wits Watersrand.