Joseph Deer currently serves as Support Manager at ClinicSense, overseeing global B2B support for a SaaS platform while utilizing project management tools to improve outcomes. Prior experience includes roles at Zapier, where Joseph led the Technical Support Team, managing performance metrics and quality assurance. Joseph's background also encompasses positions at Cascadia Behavioral Healthcare as a Clinical Informatics Specialist and Mental Health Counselor, as well as various roles in social work and customer service. Joseph holds both a Master of Social Work and a Bachelor of Social Work from Florida State University.
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