Jimmy Mak

Senior Onboarding Specialist at Clio

Jimmy Mak has a diverse work experience spanning different industries. Starting in 2007, they worked as a Supervisor at Best Buy Canada until 2010. From 2011 to 2012, they served as an Assistant Store Manager at Shoppers Drug Mart. In the same year, they also joined Apple, where they held various roles including Specialist, Visuals Lead, Technical Specialist, and Specialist until 2017. During this time, they gained expertise in technical and visual aspects of Apple products. In 2017, Jimmy joined BlackboxMyCar as a Senior Marketing Associate for a few months. Then, they became the Media Officer and Head of Revscene Media at Revscene.com Internet Ltd. from 2017 onwards, where they produced content, reviews, and event coverage. In 2018, they transitioned to Clio - Cloud-Based Legal Technology as a Customer Support Specialist. Jimmy progressed to become an Intermediate Customer Onboarding Specialist until 2021, at which point they took on the role of a Senior Onboarding Specialist. In 2021, they also worked as a Child Passenger Safety Technician. Overall, Jimmy Mak has demonstrated a strong background in customer service, marketing, technical expertise, and content production.

Jimmy Mak attended the British Columbia Institute of Technology from 2004 to 2005, where they earned a Certification of Technology in Electrical, Electronics and Communications Engineering. Jimmy also obtained a Certification in CompTIA A+ from the same institute, although the start and end years for this certification are not specified.

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