Phyllis Fernandez is an accomplished professional with extensive experience in customer success and client onboarding. Currently serving as the Sr. Director of Customer Success at Cloud 9 Software since January 2020, Phyllis has previously held the position of Sr. Director of Client On-boarding at the same company from June 2017 to January 2021. Prior to Cloud 9 Software, Phyllis was the Director of Training at Silver Lining Amenities Inc. from August 2015 to March 2017, and also served as CFO, showcasing a strong background in leadership and training within the technology sector.
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