Katelin Craig is an experienced operations professional currently serving as the Director of Operations at Cloud5 Communications since January 2023. Previously, Katelin held the position of Channel Business Manager at Xerox from June 2019 to December 2022, where responsibilities included overseeing revenue performance, client satisfaction, and managing key business processes. Prior to that, Katelin was an Operations Manager at Sitel from March 2012 to June 2019, focusing on performance metrics, productivity, and managing frontline teams. Katelin holds an Associate's degree in Dental Hygiene/Hygienist from the Dental Assistant's College of STJ.
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