Thais Souza

Thais Souza has a diverse work experience spanning various industries. Thais is currently working as an Onboarding Coach at CloudBeds since March 2022.

Before that, they worked as an Assitente Administrativa at SOC - Software Integrado de Gestão Ocupacional from May 2019 to February 2020. Their responsibilities included customer and supplier support, purchasing office materials, and managing building maintenance.

Thais also has experience in the hospitality industry. Thais worked as a Guest Services Associate at Royal Caribbean Cruises Ltd. from February 2016 to October 2016, where they provided excellent customer service to passengers and resolved any issues that arose during their stay.

Prior to that, Thais held the position of Assistente de reservas at Novotel hotels from October 2015 to February 2016, and at Sofitel Luxury Hotels and Resorts from December 2012 to February 2015. In these roles, they assisted with reservations and ensured smooth operations of booking systems.

Thais began their career in the airline industry as a Comissaria de bordo at Emirates from January 2012 to September 2012. Their duties included inspecting aircraft equipment and facilities, providing services to passengers, and serving meals and beverages.

Overall, Thais Souza has gained valuable skills in customer service, administration, and hospitality throughout their work experience.

Thais Souza's education history includes the following:

From 2019 to 2021, Thais attended Universidade Cruzeiro do Sul, where they pursued a degree in Analise e Desenvolvimento de Sistemas with a field of study in Tecnologia da Informação.

Prior to that, from 2013 to 2019, they studied at Universidade Santa Cecília, specializing in Engenharia Mecânica.

Additionally, Thais received a Técnico em Hotelaria degree in Gestão Hoteleira from Senac Brasil. However, the specific dates for this qualification are not specified.