Frank Rodriguez

Frank Rodriguez has a strong background in customer success and business development. Frank is currently working as the Sr. Director of Global Customer Success at CloudBolt Software since June 2023. Prior to this, they held various roles at Optanix, including Director of Business Development & Strategic Partners, Director of Customer Success, Manager of Customer Success, and Customer Success Manager for Global Accounts. In these roles, they successfully increased client retention rates, developed key partnerships, and implemented strategies to enhance customer satisfaction. Before joining Optanix, Frank worked at Network Task Group as an Operations Manager, where they oversaw the network operations center and successfully lowered costs through effective vendor negotiations. Frank also held roles as a Sales Engineer and an Account Executive.

Frank Rodriguez holds a B.S. in Business Administration with a focus on Financial Analysis from the University at Buffalo School of Management, The State University of New York. Frank has also obtained the ITIL Foundation Level Certificate in IT Service Management from AXELOS Global Best Practice in 2016.