Ted Ruscitti

Chief Customer Success Officer at CloudCall

Ted Ruscitti has extensive experience in various leadership roles throughout their career. Ted is currently serving as the Chief Customer Success Officer at CloudCall since July 2022. Prior to that, they worked as the Chief Experience Officer at CrunchTime! from August 2021 to July 2022.

Before joining CrunchTime!, Ted held positions at Symphony Talent, where they served as the Chief Operating Officer from January 2021 to August 2021, and as the Chief Customer Officer from November 2019 to January 2021. Ted also worked at SmashFly Technologies as the Chief Customer Officer for 6 years, leading the company through significant growth and an acquisition.

Earlier in their career, Ted held senior leadership roles at Oracle as the Senior Director, Global Services, and at Phase Forward as the Director, Global EDC Services. Ted also served as the VP of Professional Services at NuView Systems and the VP of Technical Services at IBM Kenexa BrassRing Inc., where they played a crucial role in the development and implementation of client support models for enterprise clients.

Ted Ruscitti holds a Bachelor of Arts (B.A.) degree in Political Science and Government from Boston College. No specific start or end years for this education are provided.

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