Laurent Tygreat is an experienced technology professional specializing in customer success and network systems with a strong background in technical support and system administration. Currently serving as the Head of Customer Success Support Team at Cloudi-Fi since January 2024, Laurent oversees an international team, managing ticket resolution and troubleshooting network issues. Previously, as a Network Systems & Security Engineer at XANKOM, responsibilities included the design and management of complex infrastructures and deployment of advanced tools and automation processes. At Crédit Mutuel Arkéa, Laurent held various roles, culminating as a Networks & Linux Systems Engineer and Security Champion, focusing on supporting network operations and enhancing security measures. Laurent's formal education includes advanced degrees in information systems and network administration, alongside ongoing DevOps training.
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