Geno Genov has a diverse work experience spanning over two decades. Geno is currently the Vice President of Sales at Cloudstaff, a position they have held since March 2023. Prior to this, they worked at Pilot Company as the Senior Manager Sales Business Development from May 2019 to November 2022. At Pilot Company, they led a B2B sales team and collaborated with marketing to devise lead generation strategies.
Before joining Pilot Company, Geno Genov was associated with Verizon for several years. Geno held various roles, including Senior Inside Sales Manager, Senior Manager Loyalty Team, Vendor Manager, Telesales Supervisor, and Customer Service Supervisor. As the Senior Inside Sales Manager, they led a commission-based sales team and facilitated monthly sales forecasts. As the Senior Manager Loyalty Team, they focused on building loyalty with existing customers and improving customer service. Moreover, as the Vendor Manager, they managed relationships with vendor call centers and achieved significant improvements in conversion rates and accessory revenue. As a Telesales Supervisor and Customer Service Supervisor, they supervised teams and ensured Verizon's high standards of customer service and retention.
Geno Genov started their career as a Medical Assistant in the US Army from 2000 to 2002. Overall, their extensive experience in sales, management, and customer service positions showcases their ability to lead teams and deliver results.
Geno Genov attended Strayer University from 2014 to 2017, where they obtained an Associate of Arts degree in Business Administration and Management, General. Geno also obtained a certification in Selling Through Customer Centricity from Wharton Executive Education in 2020.
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