Ivanna Carranza

Ivanna Carranza is an experienced professional in the logistics and collections sectors, currently serving as the Collections Department Lead at CloudTrucks since February 2022, where responsibilities include setting performance goals and analyzing collection data. Prior experience at CloudTrucks includes roles as Factoring Team Lead, focusing on client relationships and negotiating terms, and Operations Representative, managing invoicing and payments. In addition, Ivanna holds a Team Lead position at Lean Staffing Solutions, overseeing team schedules and objectives. Previous roles include Logistics Coordinator at Nolan Transportation Group and Bilingual Customer Service Representative at Soft-G Net. Ivanna's educational background includes a degree in Psychology from Universidad Simón Bolívar and a minor in Human Resources Management, scheduled for completion in December 2023.