Gustavo Arturo Trujillo Torres currently serves as Jefe Oficina del Fan at Club de Futbol Monterrey Rayados, focusing on enhancing fan experiences and implementing a fan-centered culture. Prior roles include Gerente Canales Digitales ATC - Ventas at El Palacio de Hierro, where responsibilities involved managing omnichannel customer service, and Gerente Social Media Service at AT&T, where digital customer engagement strategies were developed. Other notable positions include Social Media Manager at Golazzos and various roles in public relations and customer service across different organizations. Gustavo holds multiple relevant certifications and degrees from prestigious institutions, including the Johan Cruyff Institute and Universitat Autònoma de Barcelona, enhancing expertise in sports marketing and digital communication.
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