Ashley Nabbefeld is an experienced professional in call center management and analytics, currently serving as the Call Center and Analytics Lead at CMD Corporation since August 2016. Prior to this role, Ashley held key positions including Sales Manager at West Corporation and Operations Manager at both APAC Customer Services and Convergys. With a strong background in managing teams, developing performance action plans, and conducting coaching sessions, Ashley has effectively led multiple teams and implemented initiatives to enhance productivity. Ashley holds a Bachelor of Arts in Organizational Leadership from the University of Wisconsin Oshkosh.
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