Dilani Indigahawela

Dilani Indigahawela holds a Master of Arts in Economics from the University of Ottawa and a Bachelor of Commerce in International Trade from the University of Sri Jayewardenepura. Currently serving as a Business Analyst at Coast Capital Savings since February 2016, Dilani leads multiple initiatives, including the Digital Workspace and Workforce Management projects, where responsibilities include analyzing business needs, documenting requirements for various Office 365 tools, and optimizing processes for staff scheduling and financial systems. Previous experience encompasses roles as a Business Analyst at TuGo Insurance, focusing on Agile development processes and user story documentation, and at HSBC Bank, facilitating communication between business and technology stakeholders for HSBCnet Trade Services.