Crystal Schaefer

Crystal Schaefer has a diverse work experience in customer service and support roles. Their most recent position was as a Support Specialist at Coastline Academy, where they handled customer inquiries, assisted with training new hires, and managed driving instructors' schedules. Prior to that, Crystal worked at Action Pest Control, initially as a Customer Service Representative and later as a Branch Administrator. At Time Warner Cable, they served as a Dispatch Supervisor, responsible for managing routes and system upgrades. Crystal also gained valuable experience at Insight Communications, where they held various roles, including Call Center Lead, Customer Service Trainer, and Customer Service Representative. Their responsibilities included troubleshooting system issues, training staff, and assisting customers with service setup and troubleshooting.

Crystal Schaefer's education history includes attending Ivy Tech Community College from 2014 to 2022. During this time, they earned an Associate's degree in business with a focus on Business Administration and Management, General. In addition, from 2014 to 2020, they obtained a Technical Certificate in Business Administration and from 2014 to 2019, they received a Certificate in Business Administration, both in the field of Business Administration and Management, General. Prior to attending Ivy Tech Community College, they attended Henderson Community College from 1998 to 2000, although no degree or field of study information is provided for this period.