Thushan Dias

Thushan Dias is an experienced professional with a diverse background in customer care, digital integration, and merchandising, currently serving as the Customer Care and Digital Integration Manager at Coats since December 2017. In this role, Thushan has successfully managed key accounts such as Brandix and MAS, generating sales through innovative marketing strategies and increasing market share. Prior experience includes positions at Brandix as an Executive Merchandiser and contributions to various companies in customer relationship management and merchandising. Thushan holds multiple advanced degrees in Business Administration and Marketing, including an MBA from the University of Bedfordshire, complemented by postgraduate qualifications from the Chartered Institute of Marketing. Notable achievements include a nomination for NASCO 2020 and a significant contribution to centralizing the shipment process at Brandix.