Erina Kusabu

Erina Kusabu is a Senior Customer Development Executive at Coca-Cola Beverages Singapore, Malaysia & Brunei, with a focus on managing relationships with key convenience accounts and ensuring customer satisfaction through effective issue resolution and strategic planning. Prior experience includes roles as Accounts & Operations Management Executive at Perfios, where Erina conducted business reviews and analyzed performance metrics, and as Customer Service Analyst at American Express, liaising with banks to ensure timely request actioning. Erina's early career included a Graduate Trainee position at Hays and a Marketing Associate role at Colony Coworking Space & Events, where marketing initiatives were developed. Erina holds dual Bachelor of Science degrees in Psychology and Medicinal and Pharmaceutical Chemistry from Monash University Malaysia and completed the South Australian Matriculation at Taylor's College.