Diego Formulari

Diego has extensive experience in the development and implementation of cutting-edge Technological and Management solutions for the areas of Marketing, Sales, Collections, Channels, CX and Customer Service. Its main focus is based on the management and leadership of interdisciplinary teams with a focus on Digital Strategy, Risk Management and Change Initiatives with high organizational impact, based on the development of hybrid methodologies adaptable to each work environment.

He has specialized in the design, conceptualization, development and implementation of IT strategies, Project Management and Process Management models that generate performance, reduce operational costs and support the operation of the companies in which I have worked. Focus on the definition and implementation of digital strategy: Clients, Consumers, big data, analysis, digital processes, people and organization, both in the management of multiple projects of varying size and multicultural, as well as providing personalized, tailored services with high quality criteria that have impacted the positioning of each company within the technological, entertainment, travel, insurance and financial services markets, delivering effective and tangible solutions in a timely manner.

He has worked with Banca Nazionale del Lavoro, HSBC Bank, Capgemini (BBVA, Bancomer, Santander), DIRECTV Panamericana, Grupo Supervielle, IBM and Assist Card.

He is currently responsible for the establishment and direction of the strategic and tactical objectives of the transformation and operation of services, with direct leadership of the practices and procedures within Coderio Software Company.