Michael Gamarra has diversified work experience across various organizations. Michael currently serves as a NOC Engineer Tier 1 at Coeo Solutions, LLC since February 2022. Prior to this, they worked at Ulta Beauty as an IT Analyst - Security & Network Operations Center from July 2019 to January 2021.
Before their role at Ulta Beauty, Michael held positions at Apex Systems as an IT Analyst and Technical Support Analyst. As an IT Analyst at Apex Systems, they collaborated with vendors to establish new Ulta Beauty stores and configured network equipment. Michael also handled PC and peripheral setup after deployment. Michael worked in this role from January 2016 to June 2019. Additionally, they worked as a Technical Support Analyst at Apex Systems from September 2015 to December 2015.
Earlier in their career, Michael gained experience as a Technical Support Agent at BP from April 2011 to January 2015. Michael began their professional journey at Fiserv as a Technical Support Associate, focusing on resolving technical issues and providing customer support. During their tenure from January 2007 to June 2010, they implemented strategies to improve efficiency and developed reference materials to assist bilingual associates.
Michael Gamarra attended the College of DuPage from 1997 to 2001, where they earned an AS degree in General Studies. Michael then went on to study Electronics Engineering at DeVry University and Computer Science at North Central College. Michael later obtained an Associate's Degree from North Central College, specializing in Computer Science Studies, Science, and Electronics Engineering Studies. In December 2017, they obtained the CMNO certification from Cisco Meraki.
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