Chryssoula Katsika

Chryssoula Katsika is a seasoned professional with extensive experience in customer relationship management (CRM), particularly with Siebel applications. Currently serving as a Key Account Manager and Project Manager at Cognity since June 2005, Chryssoula has managed multiple Siebel CRM projects, including Order Management and Sales Force Automation, as well as Business Intelligence initiatives. Previously, as a Senior CRM Consultant in the Telecommunications sector, Chryssoula has led projects utilizing Siebel Marketing and Campaign Management. Prior experience includes a role as Senior CRM Consultant at LogicDIS, where leadership of projects in Telecommunications and Banking sectors occurred, and as a CRM Consultant at Information Dynamics, focusing on customer support and training for Siebel applications.