Denise Riou is a seasoned Cognos Senior Technical Analyst at IBM Canada Ltd. since 2013, with a long-standing career at Cognos that dates back to November 1999. Denise has held various positions in technical support and leadership, including Senior Technical Support Analyst and Technical Lead at IBM Canada Ltd., and as a Senior Customer Support Analyst at Fulcrum. Denise earned a Bachelor of Computer Science from Carleton University from 1987 to 1991.
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