Dennis Ocaña

Dennis Ocaña began their professional career in 2011 as a Collections Specialist at Teleperformance. Dennis then transitioned to the role of Technical Support Representative at Teleperformance, where they provided assistance with hardware and software issues. Dennis also worked as an IT Support Analyst at CEVA IT Shared Services, where they managed project-oriented work efforts and provided application production support services.

In 2015, Dennis joined Stefanini Philippines as a Senior IT Service Desk Analyst and later took on the role of IT Service Desk Trainer, where they developed and delivered technology training programs. Dennis also served as an IT Service Desk Team Leader intern at Stefanini Philippines.

Dennis's experience continued with roles at Xerox as a National Help Desk - Tier 2 representative and at Teleperformance as a Chat Support Representative. At Teleperformance, they provided customer support primarily through online chatting and worked to resolve customer issues.

Most recently, Dennis worked at CoinAlpha, Inc. as an Information Technology Operations Manager. Dennis also served as a Software Development Project Manager and an Engineering Support Lead, managing technical support teams, providing user support, and maintaining software documentation.

Overall, Dennis has a diverse background in IT support, project management, and customer service, with a focus on software development and technical support.

Dennis Ocaña has studied Information Technology at AMA Computer College - Las Piñas. The specific start and end years of their education are not provided.