Shannon Rabbett

Shannon Rabbett is a seasoned project manager with extensive experience in client services and operational management. Currently at COINS since January 2017, Shannon employs the COINS COMET methodology for software implementation projects, ensuring adherence to project scope, client changes, and proper governance procedures. Prior roles include Manager of Member Programs at the Northeastern Retail Lumber Association, where membership services were managed, and Director of Client Services at SPAR Group, Inc., focusing on client transitions and team supervision. Early career experience includes roles at Market Force Information, where Shannon managed high-revenue divisions and implemented process improvements, as well as operational roles at SEPHORA and Sunglass Hut. Shannon holds a Bachelor of Science in Aviation Business Administration from Embry-Riddle Aeronautical University.