Melissa Brooks

Melissa Brooks is a seasoned professional with extensive experience in user experience and product development. Currently serving as User Experience Manager and User Experience Lead at CollegeSource, Inc. since 2010, Melissa specializes in designing mockups, conducting usability testing for new features, and managing the quality assurance team. Prior roles include Product Specialist at redLantern, LLC and Training & Development Specialist at Miami University, as well as Transcript Evaluator at Columbus State Community College. Melissa holds a B.A. in English with a focus on Creative Writing from Ohio University and has furthered education at Swansea University.