James S.

VP - Frontline Operations Manager | Customer Contact Center at Comerica

James S. is a seasoned professional with extensive experience in banking and operations management. Currently serving as Vice President and Frontline Operations Manager at Comerica Bank since July 2023, James previously held multiple leadership roles at Homepoint from July 2016 to June 2023, including Senior Director of Lock Desk Operations and TPO Administration and Director of Capital Markets and Lock Desk Operations. Prior to that, James was a Project Manager at United Home Services and held various positions at Flagstar Bank, Lowe's Companies, Inc., and Bank of America, developing expertise in capital markets, customer service, and operational efficiency.

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