Manaan Alexander has over seven years of experience in operations and customer service. From 2022 to 2021, Alexander was an Operations Lead at CommandBar and AbstractOps. From 2017 to 2015, Alexander held various roles at Attune, including Operations Program Manager, Process Optimization Team Lead, Escalation Analyst Team Lead, and Escalation Analyst. Alexander's role as Escalation Analyst included working with key team members to stand-up a care center and scale from 3 to 20 people, as well as creating and writing out operational process manuals. From 2015 to 2014, Alexander was a Client Operations & Resolution Services Associate and Revenue Analyst at athenahealth. Finally, from 2014 to 2005, Alexander was an Office Manager at Intent Media Inc. and a Hostess at a restaurant.
Manaan Alexander has a diverse educational background. Manaan obtained a Bachelor of Arts (B.A.) from St. John's College in 2008-2012, majoring in Philosophy, History of Math & Science, Comparative Literature, and Classics. Manaan also obtained a Bachelor of Arts (B.A.) from St. John's College in 2009-2009, majoring in Philosophy, History of Math and Science. Manaan then received a Master of Arts (MA) from the University of Chicago in 2013-2014, majoring in Humanities/Humanistic Studies. Most recently, they obtained a Master of Business Administration (MBA) from Quantic School of Business and Technology in 2020-2021. Manaan also has several certifications, such as a Duolingo French Fluency: Elementary (Estimated), Teaching English as a Foreign Language, Zendesk Support Administrator, CrossFit Level One Trainer, and Sports Performance Trainer.
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