Matthijs Burke

Matthijs Burke is an experienced support operations professional with a strong background in B2B technical support for various platforms. Currently serving as the Support Operations Lead at commercetools since February 2023, Matthijs previously held positions as a Senior Support Engineer at both commercetools and Build.One. With earlier roles including 2nd Level Support Engineer at commercetools GmbH and Support Engineer at Camunda, Matthijs has demonstrated expertise in cloud-hosted eCommerce platforms, BPM solutions, and technical support across multiple levels, as well as process implementation and automation. Additional experience includes roles at Getronics, PayPal, Bosch Service Solutions, Bugaboo, and Cygnific, focusing on customer service, IT support, and user administration. Matthijs' educational background includes a Qualifizierender Hauptschulabschluss from Gymnasium Oberhaching.