Michelle P. is an experienced analyst currently employed at Commercial Business Systems, Inc. since August 2018, where responsibilities include researching complex level 2 support issues and creating detailed specification documents for bug fixes and enhancements. Prior to this role, Michelle served as an Implementation Specialist at Cott Systems, Inc., delivering software implementation services for various official records and ensuring project alignment with customer expectations. Earlier experience includes working as a Data Implementation & Support Specialist at R.C. Olmstead, where support and training were provided to existing clients, and as an Operations Support Specialist at Huntington National Bank, where a range of banking operations were managed from teller responsibilities to internal employee support.
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