Patrick Senior

Patrick Senior started their work experience as a Field Support Engineer at Bull Information Systems in 1999, where they repaired customer servers and workstations, troubleshooted network problems, and traveled to different regions to resolve issues. From 2002 to 2006, they worked as a Senior Network Analyst at Steria, where they managed break and fix support for the OMNI LAN/WAN infrastructure and ensured SLAs were met. Patrick then became a Technical Team Leader at Steria, where they led a team of 8 and managed day-to-day operations while also being the subject matter expert. In 2011, Patrick worked as a Team Leader at Computacenter, where they managed the first line helpdesk support and ensured SLAs were met. Finally, they joined The National Lottery Community Fund in 2013 as a Technical Analyst, where they focused on security and compliance.

Patrick Senior's education history is as follows:

- From October 2005, Patrick Senior studied "Open University - Y155 Math, science and technology" at The Open University. The duration of this program is unknown.

- From September 2006 to 2008, Patrick Senior pursued "Open University - MU120 Open Mathematics" at The Open University.

In addition to their formal education, Patrick Senior obtained various certifications and completed additional courses:

- In June 1998, they obtained a Diploma in Computer Maintenance from ICS Distance Learning.

- In July 1998, they completed City & Guilds courses in Computer & Computing, Electronics Digital & Analogue, and Information Technology at Halesowen College.

- In March 1999, they achieved a Microsoft Cert Professional in Networking Essentials.

- In February 2001, they obtained A+ Certification.

- In March 2004, they obtained Microsoft Cert Professional in Implementing & Supporting NT Server 4.0.

- In April 2004, they attained Microsoft Cert Professional in Win2K Server and Win2K.

- In May 2004, they received Microsoft Cert Professional in Win2K Implementing & Supporting Win2K Environment.

- In February 2007, they completed IT Information Library Foundation V2 Green Badge from ITIL.