Stephanie Verna is an accomplished Information Technology professional with extensive experience in customer support, technical training, and help desk management. Currently serving as the Information Technology Help Desk Manager at Tradition since April 2024, Stephanie previously excelled as a Customer Support Engineer at Edgelab, where responsibilities included managing service desk tools and resolving financial data issues. Additional experience includes roles in technical support and training at MOS - MindOnSite, project management at Synchrotech SA, and consultancy at blue-infinity. Furthermore, Stephanie has a diverse background in teaching English as well as in translation, holding a Master's degree in Management of Technology from New York University and a Bachelor's degree in Computer Science from Manhattan University.
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