Prince Bonilla has extensive experience in product support and customer education, currently serving as the Product Support Enablement Lead at Compass since April 2018, where previous roles included Team Lead, Senior Product Support Specialist, Agent Experience Manager, and Product Expert. Prior to Compass, Prince worked at Apple from May 2015 to April 2018, holding positions such as Training Expert, Training Specialist, and Technician, with a focus on customer education and technical support. Prince holds an Associate's degree in Graphic Design from City Tech, CUNY, earned between 2012 and 2014.
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