David Goins

David Goins has a diverse work experience spanning over three decades. David'smost recent role is as the Director of Global Call Center Operations at Complete Contract Consulting since September 2023. Prior to this, David worked at ConvergentUSA as the Director of Operations from February 2019 to November 2022.

David also gained valuable experience at Cox Communications, where they served as the Outsourcing Partner Manager from August 2014 to October 2018. Before that, they worked at LesConcierges as the Regional Director of Operations and QA from December 2013 to May 2014, and as the Global Services Quality Manager from May 2010 to December 2013.

Earlier in their career, David held positions at Sage Software as the Senior Manager of Customer Service from June 2002 to May 2009, at Wachovia Bank as the Retention and Development Manager from January 2000 to January 2001, and as the BankCard Customer Service Supervisor from January 1999 to January 2000. David also worked at QVC, Inc as the Operating Strategy Coordinator from January 1997 to January 1999, at Vanguard Cellular Communications, Inc as the Customer Service/Collections Supervisor from January 1994 to January 1997, and at American Express Company as a Quality Assurance Analyst from January 1991 to January 1994.

Throughout their career, David has demonstrated strong leadership skills, strategic thinking, and a focus on achieving business objectives and delivering results.

David Goins attended North Carolina A&T State University and studied Political Science. No further information is provided regarding specific years or degree obtained.