Jahmal Hamilton

Jahmal Hamilton possesses extensive experience in customer complaint handling and relations, currently serving as a Senior Complaint Handler at Complete Cover Group since September 2023. Previous roles include Customer Relations Specialist at Virgin Money, Complaints Handler at OVO, NHS England, and BrightHouse, where responsibilities involved investigating and resolving customer complaints while maintaining high standards of professionalism and accuracy. Jahmal has also worked in customer service for TSB Bank, LTK Consultants Ltd, City of Wolverhampton Council, and the Education and Skills Funding Agency, demonstrating a strong capacity for managing customer inquiries and ensuring compliance with organizational standards.