James Wallace

James Wallace has a diverse work experience. James is currently working as the VP Customer Onboarding at COMPLY since August 2021. Prior to this, they worked at Mitratech for almost a decade, holding various positions including Director, Support & Client Success, Technical Support Manager, Project Manager, and Business Analyst. Before joining Mitratech, James worked as a Project/Site Manager at Elettric80 SpA. James started their career at Wadsworth Solutions as a Senior Application Engineer & Assistant Engineering Manager and also worked as a Help Desk/Network Engineer at NCS DataCom, Inc.

Overall, James Wallace has experience in customer onboarding, support & client success, technical support, project management, business analysis, and engineering roles.

James Wallace obtained a B.A. in Computer Science from The College of Wooster in 2005. In 2018, they completed their Master's Degree in Masters of Engineering - Information & Engineering Management (IEM) from the University of Alabama at Birmingham. Additionally, in January 2023, they received a certification as a Totango Certified Administrator from Totango.