Joseph Rhodes

Joseph Rhodes, MBA, currently serves as a Senior Customer Service Delivery Manager at Compucom, where responsibilities include onboarding new clients and managing various service teams. Previous roles at Compucom involved overseeing on-site support for NEC/7-11 across North America, achieving a Net Promoter Score of 100, and leading continuous improvement initiatives. At NCR Corporation, as Client Operations Leader, Joseph oversaw client operations and was accountable for customer satisfaction, while earlier positions at AT&T involved strategic management and customer service roles, including critical project management and business continuity planning. Joseph Rhodes holds an MBA in Networking Communications and a B.S. in Telecommunications Management.