Robert Michael Ballard

Robert Michael Ballard has a diverse work experience spanning over several decades.

Robert Michael began their career in 1991 as a Manager at Nordstrom, where they managed the processing of daily customer purchases for shipment. Robert Michael then moved on to work as a Customer Account Specialist at Ameritech from 1995 to 1999, where they handled incoming customer calls, resolved billing inquiries, and managed service orders.

In 1999, Ballard joined CoreComm as a Migration Account Specialist. In this role, they provisioned telephone services for new customers, oversaw various telephone functionalities, and resolved telephone repair issues. Robert Michael also worked on auditing projects related to business customers and residential long distance services.

From 2000 to 2010, Ballard worked at RCN Cable Company as a Locator/Network Dispatcher. Robert Michael'sresponsibilities included locating and analyzing equipment on facility maps and dispatching technicians for field work. Robert Michael also communicated with the City of Chicago regarding cable facilities.

In 2014, Ballard took up a role as an IT Contractor at OSG Global. Here, they worked on a Windows 7 Migration and Upgrade project for a bank. Robert Michael'stasks involved field dispatch, assessment, repair, replacement, and configuration of banking equipment, as well as network IP configurations.

Currently, Ballard works as a Customer Engineer at Computech Corporation since 2014. Robert Michael specializes in diagnosing and repairing Point of Sale (POS) equipment in the retail market. Robert Michael has experience with self-checkout systems, debit readers, registers, and printers.

Throughout their career, Ballard has gained expertise in various areas including customer service, technical support, project management, and equipment handling.

Robert Michael Ballard's education history began in 1982 when they attended Northeastern Illinois University. Robert Michael studied Communications at the university and graduated in 1984. Over three decades later, in 2013, Ballard continued their education at Microtrain Technologies. Robert Michael pursued a certification in Microsoft Certified Information Technologies Professional (MCITP) and completed it in 2014.